Project Management Professional (PMP) Practice Exam

At the end of an internal project, you find several key stakeholders including the sponsor reluctant to finally accept all deliverables and then close the project. What should not be your next step in this situation?

1. Identify any open issues and get them solved. Then be firm on formal closure.

2. Formally close the project. Stakeholders will find a way by themselves to sort things out.

3. Identify and openly discuss personal rationales underlying the reluctance.

4. Invite earnest feedback from all sides and try to identify misunderstandings.

The correct answer is: Formally close the project. Stakeholders will find a way by themselves to sort things out.

Incorrect options A, C, and D. Option A is incorrect because even though it is important to identify and solve any open issues before formally closing the project, being firm may not always be the best approach when dealing with reluctant stakeholders. It is important to find a solution that is agreeable to all parties involved. Option C is incorrect because while it is important to openly discuss the reasons for reluctance, it may not be appropriate to discuss personal rationales in a professional setting. This could create tension and hinder the closure of the project. Option D is incorrect because while it is important to seek feedback from all sides and try to understand any misunderstandings, this alone may not be enough to overcome the reluctance of the stakeholders. It is important to address the issue directly and find a resolution before closing the project.