Project Management Professional (PMP) Practice Exam

What should not be your thoughts when you are organizing documents as lessons learned?

1. Devise the lessons learned documentation in a wording which is easy to understand for a reader who is not familiar with the project.

2. Lessons learned must detail how certain groups or persons caused failures and delays, especially if they are inside the own organization.

3. Writing lessons learned should be an exercise enhancing your personal learning experience. Make sure you grasp what you are writing down.

4. Keep lessons learned documents at a place where they are easy to access and to retrieve for those who may later need the information.

The correct answer is: Lessons learned must detail how certain groups or persons caused failures and delays, especially if they are inside the own organization.

It is important to focus on the reflection and improvement aspect of lessons learned rather than placing blame on specific individuals or groups. A successful lessons learned document should focus on identifying common issues and finding solutions to prevent them in the future. Option A is incorrect because the language does not have to be simplified for someone outside the project, as long as it is clear and comprehensive for those involved. Option C is incorrect because although self-reflection and personal learning are important, the purpose of lessons learned is to benefit the entire team or organization. Option D is incorrect because while accessibility is important, it is not the top priority when organizing lessons learned as the main focus should be on the actual content and lessons.