Project Management Professional (PMP) Practice Exam

You are managing an internationally dispersed project team. The members of your team have different cultural backgrounds and primary languages, but all are educated and able to communicate eloquently in English. You should nevertheless bear in mind that…

1. …there are cultural differences. You should write one code of conduct for each nationality. You should then limit access to these codes.

2. …you may have to accept that team members from one country may not be prepared to work with colleagues from certain other countries.

3. …spoken communications can cause misunderstandings you may not find in written communications. These may be hard to identify.

4. …certain groups will be happy to stay awake over night to join telephone and video conferences during other members’ working time.

The correct answer is: …spoken communications can cause misunderstandings you may not find in written communications. These may be hard to identify.

It is important to bear in mind that spoken communications can cause misunderstandings you may not find in written communications. This is because when communicating verbally, there may be differences in accent and tone that can impact the meaning and interpretation of the message. Additionally, nonverbal cues can also be misunderstood, leading to further miscommunication. While it may be tempting to create separate codes of conduct for each nationality or limit communication between certain countries, this can create further barriers and misunderstandings within the team and limit potential collaboration. It is important to address any issues that may arise through open communication and actively work towards finding ways to effectively communicate and collaborate despite potential cultural differences.